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Field Service Technician

Date Posted: 1/29/2025

Order #102166839


Job Snapshot

Employee Type:
Variable
Location:
Elk Grove Village, IL
Job Type:
Industrial & Manufacturing
Shift:
Variable
Experience:
Not Specified
Date Posted:
1/29/2025

Job Description

Our client located in Elk Grove Village, IL is looking for well organized self-starters to perform duties which include preventive maintenance, emergency and on-call service, and operational maintenance. Monday through Friday, 8am – 5pm |$25/hour plus overtime – Overtime could be mandatory due to emergencies or on-call schedules. About the Field Service Technician Role: – As a Field Service Technician, your responsibilities will include: – Provide scheduled routine preventive maintenance or on call services to customers in assigned areas – Provide services to machines as assigned and assist on new products as required – Install machines and report product quality issues to the Field Service Manager and/or Customer Service – At install, coordinate with movers, electricians, and low voltage to ensure an optimal customer experience – Train customers on system and light maintenance operations – Periodically visits customers to conduct performance checks on products – Conduct quality control checks on new machines – Repair small parts and ship parts to customers – Maintain accountability/inventory for crash kits – Ensure that required administrative paperwork such as service work orders and expense reports are processed in a timely manner. – Communicate information with appropriate parties.

Job Requirements

Field Service Technician Requirements: – This role will require up to 70% or more travel – Ability to work on-call hours including weekend, overtime, overnight travel and/or holiday work – Must have a valid driver’s license and clean driving record – Preferred education: Bachelor’s of Science in Engineering, Electrical, or Electronics or Associate’s Degree from a Technical or Vocational School – A solid background in technical or Mechanical Engineering such as Automotive, HVAC, Electrical, Machining & Manufacturing, related military experience or preferred equivalent 1-3 years field service experience with electro-mechanical products – Strong customer service skills – Experience reading blue prints and diagrams with the ability to interpret technical information – PC Computer software and hardware proficient – Experience working in a dynamic and on-call environment is a plus Why Work With Our Client: Once hired-on, employees can expect: – Competitive salary – Comprehensive benefits including health, dental, vision, life insurance, and a generous 401K plan APPLY NOW! Walk-ins welcome! 947 W Wise Rd Schaumburg, IL 60193 (847) 278-1529 Crown Staffing is an Equal Opportunity Employer M/F/D.

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