Customer Service Representative Job Description Location: Mooresville, IN Schedule: Part-Time | Monday, Wednesday, Friday | 4:00 PM – 11:30 PM Pay Rate: $17/hour Position Type: Temp-to-Hire About the Customer Service Representative Role Crown Staffing is seeking a detail-oriented and customer-focused Customer Service Representative to join our team. This position requires strong communication skills, the ability to multitask, and a commitment to providing excellent customer service. The ideal candidate will have experience in customer support, data entry, and handling customer inquiries efficiently. Key Responsibilities -Accurately enter and process customer orders in the system. -Identify and assess customer needs to provide effective solutions. -Answer inbound calls, make outbound calls, and handle email communications professionally. -Maintain and organize customer records following company procedures. -Provide accurate and complete information using appropriate methods and tools. -Resolve customer complaints by providing appropriate solutions in a timely manner. -Follow communication guidelines, procedures, and policies. -Assist with shipping and logistics inquiries when necessary. -Perform other duties as assigned. Customer Service Representative Requirements -High School diploma or GED required. -1-3 years of experience in customer support, office administration, or a related field. -Strong computer skills with proficiency in Microsoft Word, Outlook, and Excel. -Excellent written and verbal communication skills. -Ability to multitask and work efficiently under pressure. -Experience in shipping and logistics is preferred but not required. About Crown Staffing Crown Staffing is a staffing and recruiting company that unites character-driven people and companies to build rewarding careers and strong organizations. In 2024, we employed over 22,000 professionals in industrial, manufacturing, administrative, and healthcare jobs nationwide. Our relationships with top employers mean you’ll learn about positions you won’t find elsewhere. Discover the opportunity for meaningful work and a dynamic career when you work with Crown Staffing! Next Steps Thank you for your interest in our Customer Service Representative position! After applying, a member of the Crown Staffing team will contact you shortly. Have questions? Call or text us at (317) 272-2126 – we’re happy to help! Walk-ins welcome! Visit us at: 7781 US 31 S, Indianapolis, IN 46227 Crown Staffing is an Equal Opportunity Employer (M/F/D).

-High School diploma or GED required. -1-3 years of experience in customer support, office administration, or a related field. -Strong computer skills with proficiency in Microsoft Word, Outlook, and Excel. -Excellent written and verbal communication skills. -Ability to multitask and work efficiently under pressure. -Experience in shipping and logistics is preferred but not required.