Field Service Technician
Date Posted: 1/29/2025
Order #102166839
Job Snapshot
- Employee Type:
- Variable
- Location:
- Elk Grove Village, IL
- Job Type:
- Industrial & Manufacturing
- Shift:
- Variable
- Experience:
- Not Specified
- Date Posted:
- 1/29/2025
Job Description
Our client located in Elk Grove Village, IL is looking for well organized self-starters to perform duties which include preventive maintenance, emergency and on-call service, and operational maintenance.
Monday through Friday, 8am – 5pm |$25/hour plus overtime
– Overtime could be mandatory due to emergencies or on-call schedules.
About the Field Service Technician Role:
– As a Field Service Technician, your responsibilities will include:
– Provide scheduled routine preventive maintenance or on call services to customers in assigned areas
– Provide services to machines as assigned and assist on new products as required
– Install machines and report product quality issues to the Field Service Manager and/or Customer Service
– At install, coordinate with movers, electricians, and low voltage to ensure an optimal customer experience
– Train customers on system and light maintenance operations
– Periodically visits customers to conduct performance checks on products
– Conduct quality control checks on new machines
– Repair small parts and ship parts to customers
– Maintain accountability/inventory for crash kits
– Ensure that required administrative paperwork such as service work orders and expense reports are processed in a timely manner.
– Communicate information with appropriate parties.
Job Requirements
Field Service Technician Requirements:
– This role will require up to 70% or more travel
– Ability to work on-call hours including weekend, overtime, overnight travel and/or holiday work
– Must have a valid driver’s license and clean driving record
– Preferred education: Bachelor’s of Science in Engineering, Electrical, or Electronics or Associate’s Degree from a Technical or Vocational School
– A solid background in technical or Mechanical Engineering such as Automotive, HVAC, Electrical, Machining & Manufacturing, related military experience or preferred equivalent 1-3 years field service experience with electro-mechanical products
– Strong customer service skills
– Experience reading blue prints and diagrams with the ability to interpret technical information
– PC Computer software and hardware proficient
– Experience working in a dynamic and on-call environment is a plus
Why Work With Our Client:
Once hired-on, employees can expect:
– Competitive salary
– Comprehensive benefits including health, dental, vision, life insurance, and a generous 401K plan
APPLY NOW!
Walk-ins welcome!
947 W Wise Rd
Schaumburg, IL 60193
(847) 278-1529
Crown Staffing is an Equal Opportunity Employer M/F/D.