Research Clerk
Date Posted: 9/16/2024
Order #1026021386
Job Snapshot
- Employee Type:
- Variable
- Location:
- Columbus, OH
- Job Type:
- Administrative (Clerical)
- Shift:
- First Shift
- Experience:
- Not Specified
- Date Posted:
- 9/16/2024
Job Description
Research Clerk
RESEARCH CLERK DETAILS
1st Shift | 8 AM – 5PM
Location: Columbus, OH.
About the Research Clerk role
– Contacts utility vendors via telephone to determine reason and amount of balance due.
– Processes payment on designated accounts via an immediate payment directly with the vendor. Provides timely feedback to client request confirming payment has been completed.
– With guidance, may negotiates a date extension for receipt of payment or arranges alternative solutions to avoid a client shut off of utility service.
– Provides and maintains concise documentation of payment, research, accurate production task time sheets, and updated departmental standards and procedures.
Why Work With Crown Staffing
– MEC Health, Vision, and Dental
– Competitive pay
– Weekly pay
– Direct deposit with pay card option
– No fees for our services and ongoing support
– Opportunities for permanent placement and career advancement
– Supportive work environment focused on teamwork and employee welfare
Apply now, for the Research Clerk!
Job Requirements
SKILLS AND ABILITIES:
– Ability to effectively communicate both verbally and written and maintain a positive composure.
– Possess good interpersonal skills.
– Possess organizational skills in order to handle multiple tasks simultaneously and prioritize work.
– Ability to operate standard office equipment including, but not limited to, computers, copiers, calculators, and facsimile machines.
– Ability to perform basic functions in the Microsoft Office suite.
– Good analytical and problem-solving skills.
MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:
– High school diploma or equivalent required.
– 6 months of previous telephone experience normally acquired working in a customer service or collection position or equivalent work experience.
– General knowledge of the principles and practices of the utility billing process.